We recommend consulting a rug professional for thorough cleaning.
Before cleaning, pre-test cleaners for color loss and compatibility by applying a small amount to a hidden section of material. After cleaning, blot dry with a towel or hang to dry.
Spills should be removed immediately by blotting with a clean, absorbent, white cloth, lukewarm water, and mild soap.
Wool rugs should only be cleaned with products designed specifically for wool.
Shedding is inherent to wool rugs and occurs primarily in the first 3-6 months. Regular vacuuming will reduce shedding over time.
Viscose fiber is not recommended for high-traffic areas due to its shedding. Viscose’s non-resilient fibers can make it more challenging to clean.
A carpet sweeper is best for 100% viscose rugs. If you do use a vacuum, set the power to low and disengage the beater bars.
Viscose is extremely absorbent. Stains can be removed using a damp cloth and mild cleanser. For tough stains, use the stain solution and gently apply the foam that rises to the top to the stained area. Blot with a clean damp cloth to finish. Avoid rubbing stains, which will cause them to settle in the rug’s fibers.
Try to keep a viscose rug in a cool and dry location. Excessive moisture can cause the yarns to yellow or the dyes to bleed, while high heat can cause the rug yarns to shrink.
Use rug pads to protect your rugs and floors from transfer and wear—and to prevent sliding and slippage with use.
Use rug protectors under the legs of heavy furniture to minimize damage and wear.
Rotate rugs every three months to avoid uneven fading and wear.
Avoid sources of excess heat or abrasion, which could damage rug fibers, and avoid exposure to direct sunlight, which could cause fading and discoloration.
Fibers may sprout or shed from your rug, relative to traffic and wear. This is normal, and loose threads may be trimmed with household scissors. Do not pull loose or sprouting threads, which could cause further damage.
Rugs should be vacuumed in one direction (not back and forth) using handheld brushless attachments to prevent the pulling of threads. Brooms or carpet sweepers are preferred. Dirt, food, and other loose debris can be scraped from your rug with a dull instrument.

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