Arhaus collections are crafted by artisans from around the world and are expertly designed to withstand everyday use. However, as even the best-made furnishings and décor are not indestructible, normal wear and tear will reflect use and care.
Artisan-crafted furnishings made from natural wood with hand-applied finishes may vary in color, pattern, shape, and texture, making each truly unique.
Arhaus finishes may change over time, and natural wood may display small splits, knots, joint lines, or other features that will add character to your piece without affecting its quality or performance.
Furniture made from natural wood may move slightly as temperature and humidity cause the wood to expand and contract. This is normal and should be expected from season to season.
Ensure your furniture sits in a level position to ensure the longevity of your piece, as frames tend to warp if standing on an uneven surface.
Pieces upholstered in Crypton® Nomad Snow Home Performance Fabric are spot-clean only using distilled water or water-based cleaning agents. Foam from a mild detergent or mild dry-cleaning solvents can also be used.
Spot clean upholstery using a clean, absorbent, undyed cloth with a blotting motion. Blot from the outside towards the middle of the soiled area to prevent rings. Never scrub.
Before cleaning, pre-test upholstery cleaners for color loss and compatibility by applying a small amount to a hidden section of fabric.
If you are mixing cleaners, dilute the mixture using distilled water. Be careful not to over-wet your furniture.
Avoid over-rubbing and never clean fabrics with a hard-bristle brush as this could damage fibers.
For best results, follow use instructions for all cleaning products carefully. Do not over apply.
All fabrics may pill from friction and normal wear, as everyday use loosens fibers. Occasionally use a fabric (or “sweater”) shaver to gently remove pills. Pilling should decrease once loose fibers are removed.
For overall cleaning or to clean any overly soiled upholstery, we recommend contacting a professional cleaning service.
Occasionally dust lacquered wood surfaces with a soft, dry cloth and non-wax furniture polish to keep finishes looking their best.
Do not clean using abrasives, harsh, corrosive chemicals, or care products containing ammonia or silicone, as these could damage finishes and surfaces.
Lift wood furniture when moving. Do not drag, as this could loosen joinery and damage your piece.

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