Arhaus collections are crafted by artisans from around the world and are expertly designed to withstand everyday use. However, as even the best-made furnishings and décor are not indestructible, normal wear and tear will reflect use and care.
Artisan-crafted furnishings made from natural wood with hand-applied finishes may vary in color, pattern, shape, and texture, making each truly unique.
Arhaus finishes may change over time, and natural wood may display small splits, knots, joint lines, or other features that will add character to your piece without affecting its quality or performance.
Furniture made from natural wood may move slightly as temperature and humidity cause the wood to expand and contract. This is normal and should be expected from season to season.
Occasionally dust lacquered wood surfaces with a soft, dry cloth and non-wax furniture polish to keep finishes looking their best.
For best results, follow use instructions for all cleaning products carefully. Do not over apply.
If you are mixing cleaners, dilute the mixture using distilled water. Be careful not to over-wet your furniture.
For best results, follow use instructions for all cleaning products carefully. Do not over apply.
Depending on the fabric selected for your upholstery, standard cleaning codes may be designated, indicating how to care for it.
Pieces upholstered in Dante Stone fabric are code W: Spot-clean using water and water-based upholstery shampoo or foam cleaners only.
Pieces upholstered in Top Secret Pearl fabric are code WS: Spot-clean using distilled water or water-based cleaning agents. Foam from a mild detergent or mild dry-cleaning solvents can also be used.
Pieces upholstered in Cedar Natural fabric are code S: Spot-clean using water-free cleaning solvents only. Do not use water or dry clean.
To help prevent fabrics and leathers from fading over time, avoid placing indoor upholstery in direct sunlight or near sources of heat or moisture.
Vacuum your upholstery occasionally, using upholstery and crevice attachments to clean up loose particles.
Spot-clean upholstery using a clean, absorbent, undyed cloth with a blotting motion. Blot from the outside towards the middle of the soiled area to prevent rings. Never scrub.
Before cleaning, pre-test upholstery cleaners for color loss and compatibility by applying a small amount to a hidden section of fabric.
If you are mixing cleaners, dilute the mixture using distilled water. Be careful not to over-wet your furniture.
Avoid over-rubbing and never clean fabrics with a hard-bristle brush as this could damage fibers.
For best results, follow use instructions for all cleaning products carefully. Do not over apply.
All fabrics may pill from friction and normal wear, as everyday use loosens fibers. Occasionally use a fabric (or “sweater”) shaver to gently remove pills. Pilling should decrease once loose fibers are removed.
For overall cleaning or to clean any overly soiled upholstery, we recommend contacting a professional cleaning service.
To prevent moisture damage (like water rings), wipe up spills immediately with a soft, dry, undyed cloth.
Do not clean using abrasives, harsh, corrosive chemicals, or care products containing ammonia or silicone, as these could damage finishes and surfaces.
Avoid placing indoor furnishings in direct sunlight or near sources of heat or moisture, as this could cause cracking or changes in finishes.
When assembling new wood furnishings, avoid overtightening hardware as this could cause cracking.
Ensure your furniture sits in a level position to ensure the longevity of your piece, as frames tend to warp if standing on an uneven surface.
Never place hot dishes directly on wood surfaces as this could cause scorching. Similarly, prolonged use of hot electrical equipment may also cause scorching.
Protect surfaces from incidental marks (like scratching, scorching, and water marks) by using coasters, trivets, felt pads, and non-plastic mats.
Lift wood furniture when moving. Do not drag, as this could loosen joinery and damage your piece.

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