Product Care Guide

Tips, tricks, and guidelines from Arhaus experts to keep your artisan-crafted furniture and décor looking its best and feeling its most comfortable. Please note, some of our collections may require special care that is not covered within this guide. Call, email, or live chat with our Design Team if you have questions. We’re always here to help.

UPHOLSTERY
WOOD & WICKER
METAL & STONE
OUTDOOR
RUGS
BEDDING & MATTRESSES
DECOR
JEWELRY

UPHOLSTERY
General Care

• Periodically rotate your cushions and toss pillows to evenly distribute wear and ensure long-lasting comfort.
• Avoid placing your upholstery in direct sunlight or near sources of heat or moisture to help prevent fading over time.
• Vacuum your upholstery occasionally using designated attachments.
• Fabric pilling over time is normal. You can occasionally use a fabric (or “sweater”) shaver to gently remove pills, and pilling should gradually decrease as loose fibers are removed.
• We recommend trusting professional cleaners for thorough cleanings of your upholstery as needed.

Cleaning Your Upholstery 
Depending on the fabric selected for your upholstery, a standard cleaning code may be designated, which indicates how to best spot clean it.

Upholstery Cleaning Codes

W: Spot clean using water and water-based upholstery shampoo or foam cleaners only.
S: Spot clean using water-free cleaning solvents only. Do not use water or dry clean.
SW: Spot clean using distilled water or water-based cleaning agents. Foam from a mild detergent or mild dry-cleaning solvents can also be used.
X: Vacuum or lightly brush using a non-metallic brush to remove overall soiling. Do not use water, foam, liquid cleaning agents, or dry-cleaning solvents.

General Cleaning Guidelines

• If using an upholstery cleaner, make sure to follow all instructions carefully and do not over apply. We recommend pre-testing for color loss and compatibility by applying a small amount to a hidden section of fabric.
• If mixing cleaners, dilute the mixture using distilled water. Be careful not to over-saturate your upholstery.
• When spot cleaning your upholstery, use an absorbent, undyed cloth and a blotting motion. Work from the outside towards the middle of the soiled area to prevent rings.
• Never use a hard-bristled brush on your upholstery and avoid scrubbing or over-rubbing fabrics, as this could damage fibers.

Caring For Specialty Fabrics & Leathers
Leather

• Our artisan-finished leather can be spot cleaned by using a dry cloth to remove dust and dirt.
• You can also use wipe down your leather upholstery using an undyed cloth dampened with distilled water. This will add moisture back into the leather and help it look its best.
• Leather can be cleaned thoroughly using wax-free leather cleaner and conditioner.
• Clean any oil-based spills from leather by blotting with a clean, undyed, soft cloth.
• Spot clean other liquid spills by blotting with clear, mild soap and distilled water. Follow by wiping the area with a clean, undyed, soft cloth dampened with distilled water. Avoid scrubbing and allow to air dry.
• Avoid using harsh cleaners or solvents, abrasives, corrosive chemicals, or care products containing ammonia or silicone, as these could leave marks or cause damage.
• Do not use upholstery or leather cleaner or conditioner on suede, nubuck, or napped leathers, as these could cause damage.

Crypton® Home Performance Fabrics

• Crypton Home Performance Fabrics can be cleaned using clear, mild detergent and water. Do not bleach.
• For tough stains, rub with a soft brush. Blot with a clean towel, rinsing thoroughly; let air dry.

Crypton® Home Performance Leather

• Immediately blot soiled Crypton Hme Performance Leather with a clean cloth to remove any liquid or debris.
• Gently spot clean using a solution of mild soap and water. Rinse with distilled water and blot dry.
• If any soiling remains, apply a recommended household cleaner directly to the spot. Gently wipe clean with a soft, undyed cloth using a circular motion without too much downward force. Rinse with distilled water, blot dry, then allow to air dry completely. Repeat this process as needed. We recommend cleaning with a 5% diluted bleach solution (two tablespoons bleach per one quart of water).

Performance Fabrics

• Before spot cleaning performance fabric, blot-up any excess liquid with a clean, undyed cloth.
• To clean small stains, mix one cup of water with ¼ teaspoon of clear detergent. Spray spots and blot with a clean, undyed cloth.
• Rinse thoroughly with clean water to remove any cleaning solution and allow to air dry.

Faux Leather

• Faux leather can be spot cleaned using mild soap and water. Wipe dry immediately.
• Do not over-saturate your faux leather or use solvents to clean. Do not use leather cleaner and conditioner, as these could cause damage.

Hair on Hide

• Hair on hide should be lightly vacuumed using your vacuum’s upholstery attachment.
• You can spot clean dirt or stains from hair on hide using a nonmetallic, soft-bristle brush and a mixture of clear, mild soap and water.

WOOD & WICKER
General Care

• Our wood collections are sealed with lacquer, adding a protective (but not indestructible) barrier, and can be easily spot cleaned using mild soap, water, and a soft, undyed cloth as needed. Dry immediately to prevent marks from forming.
• Occasionally dust lacquered wood surfaces with a soft, dry cloth and non-wax furniture polish to keep finishes looking their best.
• Gently polish any glass components with glass cleaner. Wipe clean with a soft cloth.
• For best results, follow instructions for all cleaning products carefully and do not over apply. Do not use abrasives, harsh, corrosive chemicals, or care products containing ammonia or silicone, as these could damage finishes and surfaces.
• To prevent moisture damage (like water rings), wipe up spills immediately with a soft, dry, undyed cloth.
• Protect surfaces from incidental marks (like scratching, scorching, and water stains) by using coasters, trivets, felt pads, and non-plastic mats. Never place hot dishes or equipment directly on wood surfaces.
• When assembling wood furniture, avoid overtightening hardware as this could cause cracking.
• Always lift your wood furniture when moving it. Do not drag your furniture, as this could loosen joinery and cause damage.
• Avoid placing indoor furniture in direct sunlight or near sources of heat or moisture, as this could cause cracking or changes in finishes.
• Ensure your furniture sits in a level position, as frames may warp if standing on an uneven surface.
• Do not lean back in chairs and avoid using chair stretchers or table pedestals as footrests.

Caring For Specialty Wood
Laminate Wood

• Laminate surfaces are both durable and easy to care for. Simply remove dirt and spills with a soft, damp cloth, and dry immediately to prevent water marks.

Reclaimed & Antique Wood

• Because these pieces are curated from original sources around the world, they may require special care. (But they’re worth it—trust us.)
• Carefully dust surfaces with a soft, dry, undyed cloth to remove any particles or loose dirt.
• Maintain the wood’s beauty by occasionally applying a furniture wax. We recommend applying wax in small sections along the wood’s grain.
• After the wax has dried, buff surfaces to achieve the sheen you desire.

Hand-Painted Wood

• Our hand-painted collections can be easily dusted with a soft, clean, undyed cloth.
• Maintain the beauty of your hand-painted finishes by occasionally applying a natural and transparent beeswax.

Rattan & Handwoven Wicker

• Woven wicker can be spot cleaned with a damp cloth.
• Dust occasionally with a soft, dry cloth and non-wax furniture polish to keep finishes looking their best.
• Vacuum occasionally to remove loose dirt, dust, and other particles.
• Do not stand on rattan or handwoven wicker seats.

METAL & STONE
Metal

• Metal surfaces should be dusted regularly with a soft, dry cloth to remove any particles or loose dirt.
• Avoid contact with excessive moisture. Wipe up spills immediately with a soft, dry cloth.
• Do not clean using care products containing ammonia or silicone, as these could damage metal finishes, and avoid using abrasives or harsh, corrosive chemicals as these could scratch or mark surfaces.
• Protect surfaces from incidental marks (like scratching, scorching, and water stains) by using coasters, trivets, felt pads, and non-plastic mats. Never place hot dishes or equipment directly on metal surfaces.

Stone

• Spot clean using a damp cloth, mild soap, and water. Use a soft cloth to dry.
• Surfaces may be cleaned occasionally using products specifically designed for stone. For best results, follow instructions for all products carefully and do not over apply.
• Avoid using window cleaners or products containing lemon, vinegar, or other acidic agents, as these could damage your stone.
• Protect your stone surfaces from incidental marks (like scratching, scorching, and water stains) by using coasters, trivets, felt pads, and non-plastic mats.

OUTDOOR
General Care

• To preserve your outdoor furniture while not in use, we recommend storing it indoors or covering it securely during winter months, heavy rain, and other periods of inclement weather.
• Before covering and/or storing your outdoor furniture, make sure it is thoroughly cleaned and dried. Cushions should be removed and stored in a dry place, if possible.
• Outdoor furniture covers can be spot cleaned with a damp cloth.
• In saltwater environments, rinse furniture and wash with soap weekly to remove salt deposits that can damage finishes.
• Avoid letting water stand on surfaces and cushions.
• For best results, follow instructions for all cleaning products carefully and do not over apply.

Outdoor Fabrics, Cushions & Upholstery

• To protect your outdoor cushions during inclement weather, remove them from your furniture and store them in a dry place.
• Avoid letting water stand on surfaces and cushions. Do not allow wet cushions to sit on a frame for extended periods of time.
• Periodically rotate your outdoor cushions and toss pillows to evenly distribute wear and ensure long-lasting comfort.
• Dust your outdoor cushions and upholstery weekly with a soft-bristle brush to remove dirt. You can also vacuum your outdoor upholstery occasionally using designated attachments.
• When spot cleaning your outdoor cushions and upholstery, use an absorbent, undyed cloth and a blotting motion. Work from the outside towards the middle of the soiled area to prevent rings.
• Never use a hard-bristled brush on your cushions or upholstery and avoid scrubbing or over-rubbing fabrics, as this could damage fibers.
• For tough stains, spray the area lightly with clear, mild dish soap, liquid laundry detergent, or cleaning solvent and water. Agitate with a sponge or soft-bristle brush as necessary. Blot clean and thoroughly rinse with water to remove residue. Allow to air dry.
• For mold and mildew, InsideOut® Performance Fabrics can be cleaned with a diluted solution of bleach and water in a 10:1 ratio. Apply the solution lightly using a spray bottle and agitate with a sponge or soft-bristle brush. Blot and rinse thoroughly. Allow to air dry.
• If using a cleaning product, make sure to follow all instructions carefully and do not over apply. We recommend pre-testing for color loss and compatibility by applying a small amount to a hidden section of fabric.
• When drying, flip outdoor cushions on their sides with zippers facing downward. Unzip cushion covers to ensure all water drains out. Do not place outdoor fabrics in the dryer.
• We recommend trusting professional cleaners for thorough cleanings of your outdoor upholstery as needed.

All-Weather Wicker & Performance Weave

• All-weather wicker and performance weave should be dusted weekly with a soft, dry cloth to remove dirt and debris.
• Loose dirt can also be removed using a soft-bristle brush. Spot clean by spraying your furniture with a hose. Dry with a soft cloth.
• For a more thorough cleaning, mix mild soap with water and clean your furniture using a soft-bristle brush, rinse thoroughly, and dry with a soft cloth. Do not use abrasive cleaners.
• All-weather wicker and performance weave can also be pressure washed. A pressure of 1200-1400 psi is effective.

Premium Solid Teak

• Teak should be dusted and gently polished using a dry, clean, soft cloth to preserve its finish and luster.
• Do not clean teak using abrasives, corrosive chemicals, or products containing ammonia or silicone, as these could damage finishes and surfaces.
• Do not clean teak using pressure cleaners, as these can damage surfaces.

Grade A Natural Teak

• Over time, natural teak’s warm, golden color will eventually fade to a silvery-grey patina. Weathering will begin immediately when left uncovered and exposed to the elements, including sunlight and rain.
• To prolong your natural teak’s original color, and to protect against mold and dirt, we recommend protecting your furniture with a furniture cover when it is not in use.
• Newly purchased natural teak may experience oil-surfacing, which is a natural occurrence in which teak oil pools on furniture’s surfaces. This oil can be removed from furniture by gently washing it away. Fabric stained by teak oil can be cleaned by following your fabric’s recommended cleaning instructions.
• Thoroughly clean natural teak using a non-metallic, soft-bristle brush and teak cleaning products. You can clean using warm water and mild dish soap.
• Gently scrub teak surfaces in the same direction as their grain, and rinse thoroughly with water. Pat dry with a towel and allow any remaining moisture to air dry.

Finished Teak

• If left uncovered, finished teak may fade or wear after a season of use, eventually exposing unfinished wood to the elements. In addition, small imperfections may expose underlying wood. When teak wood is exposed, furniture will gradually acquire the beautiful, silvery-grey patina that is typical of unfished teak.
• We recommend protecting your finished teak furniture from the elements with a furniture cover when it is not in use.

Reclaimed Wood

• Carefully dust reclaimed wood surfaces with a soft, dry, undyed cloth to remove any particles or loose dirt.
• Occasionally apply furniture wax to maintain reclaimed wood finishes.
• Before waxing, ensure surfaces are clean and dry. Apply wax in small sections along the wood’s grain.
• After the wax has dried, buff surfaces to achieve the sheen you desire.

Powder-Coated Aluminum

• Dust your powder-coated aluminum outdoor furniture weekly using a clean, dry cloth to maintain the metal’s luster.
• Brush off loose dirt with a soft-bristle brush, or spray debris away with a hose. Dry with a soft cloth.
• Periodically clean outdoor aluminum thoroughly, using a clean, soft cloth, mild soap, and water.
• Avoid hitting metal furniture together. Do not drag when moving, and do not drag sharp or coarse objects across surfaces.
• Protect your aluminum surfaces from incidental marks (like scratching and chipping) by using coasters, trivets, felt pads, and non-plastic mats. Wipe up spills immediately.

Concrete & Reconstructed Stone

• Concrete and reconstructed stone can be easily spot cleaned using a dry or damp cloth, mild soap, and water. Use a soft, clean cloth to dry.
• Surfaces may be cleaned occasionally using products specifically designed for natural stone.
• Avoid using window cleaners or products containing bleach, citrus, olive oil, vinegar, or other acidic agents, as these could damage sealants. Do not clean stone using abrasives, corrosive chemicals, or products containing ammonia or silicone, as these could damage finishes and surfaces.
• To prevent surface damage (like scratching or chipping), avoid accidentally hitting stone tabletop edges. Do not drag when moving, and do not drag sharp or coarse objects across surfaces.
• Protect your stone tabletops from incidental marks (like scorching and water marks) by using coasters, trivets, felt pads, and non-plastic mats.

Fire Pits

• Made from heat-resistant, glass-fiber-reinforced concrete and metal, our fire pits can be cared for in the same manner as our other concrete and metal outdoor collections—with a few additional and important recommendations.
• Carefully read all instructions and warnings that come with your fire pit.
• Only use your fire pit in a well-ventilated area, as smoke and heat could cause harm to you and your belongings.
• Do not use your fire pit on a wooden deck or on any other flammable surface.
• Only use your fire pit with the fuel type that it is designed for—including but not limited to natural gas or propane.
• Our fire pits are not considered food-safe and should not be used for cooking.
• To prevent accident and injury, keep pets and children away from all open flames.
• Never leave a burning fire unattended.
• Keep flammables away from burning fire pits.
• Keep the area surrounding your fire pit free of any tripping hazards, and keep all furniture, décor, etc. at a safe distance from your fire pit.
• To avoid injury and burns, do not touch your fire pit tray insert or grate while in use.
• After use, allow at least 20 minutes for your fire pit to cool before handling.

Sunroom Collections

• Excessive sunlight and exposure to the elements can damage natural materials over time. To preserve the finish and look of your sunroom furniture, store it in a temperature-regulated room and protect each piece with a furniture cover when not in use.

RUGS
General Care

• We recommend consulting a professional cleaner for a thorough cleaning.
• Before cleaning, pre-test cleaners for color loss and compatibility by applying a small amount to a hidden section of material. After cleaning, blot dry with a towel or hang to dry.
• Spills should be removed immediately by blotting with a clean, absorbent, white cloth, lukewarm water, and mild soap.
• Use rug pads to protect your rugs and floors from transfer and wear—and to prevent sliding and slippage with use.
• Use rug protectors under the legs of heavy furniture to minimize damage and wear.
• Rotate your rugs every three months to avoid uneven fading and wear.
• Avoid sources of excess heat or abrasion, which could damage rug fibers, and avoid exposure to direct sunlight, which could cause fading and discoloration.
• Fibers may sprout or shed from your rug, relative to traffic and wear. This is normal, and loose threads may be trimmed with household scissors. Do not pull loose or sprouting threads, which could cause further damage.
• Rugs should be vacuumed in one direction (not back and forth) using handheld brushless attachments to prevent the pulling of threads. Brooms or carpet sweepers are preferred.
• Dirt, food, and other loose debris can be scraped from your rug with a dull instrument.

Wool Rugs

• Wool rugs should only be cleaned with products designed specifically for wool.
• Shedding is inherent to wool rugs and occurs primarily in the first three to six months.
• Regular vacuuming will reduce shedding over time.

Natural Fiber Rugs

• Natural fiber rugs should be vacuumed regularly on a low power setting from varying directions. 

Performance Rugs

• Spot clean your performance rug by blotting it with a dry cotton cloth or white paper towel.
• For stubborn stain removal, non-chlorine bleach can be used if diluted correctly. Use one part bleach per two parts water and make sure to rinse thoroughly. Bleach is recommended only for 100% polyester performance rugs and should not be used on any other type of rug.
• For overall cleaning, spray your performance rug with a mixture of mild detergent and water. Rinse thoroughly to remove any soap and allow the rug to air dry.
• Outdoor-safe products require regular care and cleaning and should be stored inside when not in use to preserve their longevity. Leaving your performance rug in continuous rain or humidity can cause deterioration and mold. If a rug is left in the rain, we recommend hanging it on a railing in sunlight until it has dried out.
• Avoid exposure to heavy rain or standing water, which could cause damage and weaken fibers.
• To prolong the life of your performance rug, we recommend storing it inside during inclement weather and winter months, as well as using an indoor/outdoor rug pad.

Sheepskin Rugs

• For heavy dirt and staining on sheepskin rugs, scrub gently with a brush and solution of one-part mild liquid soap and 10 parts water. Brush gently in the direction of the hair and allow to air dry.
• Avoid exposure to moisture, as color transfer may occur.
• Avoid prolonged exposure to solvent-based cleaners.
• Shake out debris regularly.

Viscose & Viscose-Blend Rugs

• Viscose fiber, or art silk, is not recommended for high-traffic areas due to its shedding.
• Viscose’s non-resilient fibers can make it more challenging to clean.
• A carpet sweeper is best for 100% viscose rugs. If you use a vacuum, set the power to low and disengage the beater bars.
• Viscose is extremely absorbent. Stains can be removed using a damp cloth and mild cleanser. For tough stains, use the stain solution and gently apply the foam that rises to the top to the stained area. Blot with a clean, damp cloth to finish. Avoid rubbing stains, which will cause them to settle into the rug’s fibers.
• Try to keep your viscose rug in a cool and dry location. Excessive moisture can cause the yarns to yellow or the dyes to bleed, while high heat can cause the rug yarns to shrink.

Hides

• Do not use bristles when vacuuming hide rugs, only suction.
• Shake out debris regularly.
• Do not use cleaning products on hides. If needed, blot with a clean, absorbent, white cloth, lukewarm water, and mild soap.

BEDDING & MATTRESSES
Bedding

• Please reference the care labels on each of your individual pieces.

Mattresses & Box Springs

• Our mattresses can be spot cleaned using mild soap and water.
• The use of a mattress protector is recommended for additional protection against dirt, moisture, etc.
• We recommend rotating and flipping your double-sided mattress every six months to distribute wear. One-sided mattresses do not need to be flipped.
• Annual vacuuming is also recommended to extend the life and the cleanliness of your mattress and box spring.

DÉCOR
Pillows, Pillow Covers & Throws

Please reference the care labels on each of your individual pieces, as some may require special care (including dry cleaning).
• Spot clean using a clean, absorbent, undyed cloth with a blotting motion. Blot from the outside towards the middle of the soiled area to prevent rings, and never scrub.
• For best results, follow instructions for all cleaning products carefully and do not over apply.
• For overall cleaning or to clean any overly soiled pieces, we recommend contacting a professional cleaning service.

Lighting, Mirrors & Wall Art

• Dust with a feather duster or a soft, dry, undyed cloth.
• Glass should be gently polished with glass cleaner and wiped clean with a soft cloth.

Decorative Accessories

• Most of our decorative accessories can be dusted with a feather duster or a soft, dry, undyed cloth.
• Glass pieces should be gently polished with glass cleaner and wiped clean with a soft cloth.

Tabletop Collections

• Please reference the care labels on each of your individual pieces.

Candles

• To prevent damage or injury, please follow these safety recommendations:
• Candle wicks should be trimmed to a quarter inch (0.25″) before burning to ensure safe flames and even burning.
• Burn until the entire surface of the candle becomes molten, which allows the candle to burn evenly and maximizes burn time.
• Candle flames should be extinguished gently to avoid splattering.
• Never leave burning candles unattended, as this is a fire hazard.
• Keep burning candles away from flammable objects, and avoid placing candles in drafts, as this could cause flames to spread.
• Keep burning candles away from children and pets to prevent injury.

JEWELRY
General Care

• We recommend storing your jewelry inside a jewelry box kept in a dry area.
• Wipe your jewelry clean with a soft, dry, undyed cloth.

Metals & Minerals
Gold

• Polish your gold jewelry gently with a soft cloth.
• Do not use paper towels or tissues, as doing so could cause scratching.

Silver

• Wipe your silver jewelry clean with a silver polishing cloth.

Oxidized Silver

• Do not clean with silver polishing cloths, as this will remove oxidized finishes.

Brass & Rhodium

• Clean your brass and rhodium jewelry with warm water, mild unscented soap, and a soft cloth. Rinse well and dry thoroughly.

Pyrite

• Clean your pyrite jewelry with warm water, non-detergent soap, and a soft cloth. Rinse with warm water.
• Hang your jewelry to dry for 24 hours.

Stones, Glass & Natural Materials
Diamonds, Gemstones, Crystals & Glass

• Clean your jewelry with water and a small amount of mild dish soap. Rinse gently and dry with a soft cloth.
• Avoid prolonged contact with water, as this could loosen your settings.

Pearls

• Pearls should be cleaned using mild non-detergent soap or jewelry cleaner made specifically for pearls.
• Lay your wet jewelry on a clean towel until completely dry.

Leather

• Occasionally clean your leather jewelry with leather conditioner, avoiding other materials.
• Do not clean with oil-based cleaners, as this could cause staining.

Horn

• Avoid contact with water.
• Put on and remove one at a time to prevent scratching.

Horsehair

• Carefully clean with mild soap, avoiding other materials.
• Gently remove excess water with a paper towel and allow your jewelry to air dry on a clean surface.